Limited warranty, Life support policy – APC 2000XL User Manual
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Limited Warranty
American Power Conversion (APC) warrants its products to be free from defects in materials
and workmanship for a period of two years from the date of purchase. Its obligation under this
warranty is limited to repairing or replacing, at its own sole option, any such defective
products. To obtain service under warranty you must obtain a Returned Material Authoriza-
tion (RMA) number from APC or an APC service center. Products must be returned to APC
or an APC service center with transportation charges prepaid and must be accompanied by a
brief description of the problem encountered and proof of date and place of purchase. This
warranty does not apply to equipment which has been damaged by accident, negligence, or
mis-application or has been altered or modified in any way. This warranty applies only to the
original purchaser who must have properly registered the product within 10 days of purchase.
EXCEPT AS PROVIDED HEREIN, AMERICAN POWER CONVERSION MAKES NO WAR-
RANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or
exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not
apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL APC BE LIABLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF
THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAM-
AGE. Specifically, APC is not liable for any costs, such as lost profits or revenue, loss of
equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims
by third parties, or otherwise. This warranty gives you specific legal rights and you may also
have other rights which vary from state to state.
Life support policy
As a general policy, American Power Conversion (APC) does not recommend the use of any
of its products in life support applications where failure or malfunction of the APC product can
be reasonably expected to cause failure of the life support device or to significantly affect its
safety or effectiveness. APC does not recommend the use of any of its products in direct patient
care. APC will not knowingly sell its products for use in such applications unless it receives in
writing assurances satisfactory to APC that (a) the risks of injury or damage have been
minimized, (b) the customer assumes all such risks, and (c) the liability of American Power
Conversion is adequately protected under the circumstances.
Examples of devices considered to be life support devices are neonatal oxygen analyzers, nerve
stimulators (whether used for anesthesia, pain relief, or other purposes), autotransfusion
devices, blood pumps, defibrillators, arrhythmia detectors and alarms, pacemakers,
hemodialysis systems, peritoneal dialysis systems, neonatal ventilator incubators, ventilators
for both adults and infants, anesthesia ventilators, and infusion pumps as well as any other
devices designated as “critical” by the U.S. FDA.
Hospital grade wiring devices and leakage current may be ordered as options on many APC
UPS systems. APC does not claim that units with this modification are certified or listed as
Hospital Grade by APC or any other organization. Therefore these units do not meet the
requirements for use in direct patient care.