Sony NWZ-B103FBLK - Manual (Page 24)

NWZ-B103F / B105F. GB. 3-268-876-11(1) NWZ-B103F / B105F. GB. 3-268-876-11(1)
Symptom Cause/Remedy
It takes time to start up the player. • It may take time to start up the player if many files or folders are
stored on the player, or audio file transferred to the player has a
lot of ID3 tag information. Wait until the start-up animation
appears.
The transferred songs cannot be
found.
• The built-in flash memory of the player was formatted using
Windows Explorer.
 Format the built-in flash memory using the “Format” menu
of the player ( page 42).
• The player was disconnected from the computer while files were
being transferred.
 Transfer usable files back to your computer and format the
built-in flash memory using the “Format” menu of the player
( page 42).
• The transferred file is not a playable audio file format ( page
65). Convert the ATRAC audio data using the supplied MP3
Conversion Tool.
There is no sound from the right
channel of the headphones. Or the
right channel sound is heard from
both sides of the headphones.
• The headphone jack is not fully inserted.
 If the headphones are not connected correctly, sound will not
be output properly. Connect the headphones into the jack
until it clicks ( page 8).
Playback has stopped suddenly. • The remaining battery is insufficient.
 Charge the battery by connecting to the computer ( page 12).
The player cannot format. • The remaining battery is low or insufficient.
 Charge the battery by connecting to the computer ( page 12).
Display
Symptom Cause/Remedy
“” appears for a title. • Characters that cannot appear on the player are involved.
 Rename the title with appropriate characters on the computer.
“Unknown” is displayed for a
title.
• The title has no name.
 Operate in the “Folder/File Name Sort” mode.
Troublesho
oting
Continued 
Troubleshooting (continued)
Operation (continued)