Sony VGN-T360P - Manual (Page 37)

Additional Support
If you need additional assistance beyond what is provided in this User Guide, please call Cingular Technical Support at 1-866-490-2666. Please be prepared
to answer the following questions:
1. What is the mobile number for your wireless device (mobile phone/PC card)? This information can be found by doing the following:
a. Click Tools from the main window.
b. Click Netw ork Information .
c. Click GSM.
d. Click Devic e .
2. What version of the Cingular Connection Manager software are you using? This information can be found by doing the following:
a. Click Help from the main window.
b. Click A bout Cingular Connec tion Manager .
3. What Operating System and Service Pack are you using? This information can be found by doing the following:
a. Click Help from the main window.
b. Click A bout Connec tion Manager .
c. Click Sy stem Info .
4. What (if any) error message are you receiving?
5. What were you doing when the error message occurred/appeared?
6. What was your location when you were experiencing the problem (physical/street address or zip code)?
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