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Troubleshooting, Search – Sony SVJ2021BPXW User Manual

Page 388

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VAIO User Guide

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How to Use

Troubleshooting

Hardware

Apps

Network / Internet

Backup / Recovery

Security

Peripheral Devices

What should I do if the Enter Onetime Password

message appears and Windows does not start

after I enter a wrong power-on password three

times consecutively?

Press and hold down the (Power) button for more than four seconds and check if the

power indicator light is off. Then, restart your VAIO computer and enter the correct

password.

The password is case-sensitive, so be sure to check letters for the current case before

you enter the password.

If you forget the power-on password, you cannot start your VAIO computer.

[Details]

© 2012 Sony Corporation

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