Sony NWZ-A818BLK - Manual (Page 97)

NWZ-A815/A816/A818.GB.3-270-663-11(1)
Troubleshooting
Symptom Cause/Remedy
Transferred data cannot
be found.
 The built-in flash memory of the player was
formatted using Windows Explorer.
 Format the built-in flash memory on the player
( page 79).
 The supplied USB cable was disconnected from the
player while data was being transferred.
 Transfer usable files back to your computer and
format the built-in flash memory on the player
( page 79).
 After dragging and dropping in Windows Explorer,
data hierarchy levels do not correspond to the player
( page 86).
 Transferred files are not in a playable format. For
details, see “Supported file format” of
“Specifications” ( page 118).
 Convert the ATRAC audio data using the
supplied MP3 Conversion Tool.
 Songs or videos may not play back, depending on
the file format ( page 118).
 Photos may not be displayed, depending on the
file size or file format ( page 118).
The volume is not loud
enough.
 “AVLS (Volume Limit)” is enabled.
 Disable “AVLS (Volume Limit)” ( page 67).
There is no sound from
the right channel of the
headphones.
Or the right channel
sound is heard from both
sides of the headphones.
 The headphone jack is not fully inserted.
 If the headphones are not connected correctly,
sound will not be output properly. Insert the
connecting pin of the headphones into the jack
until it clicks ( page 9).
Playback has stopped
suddenly.
 The remaining battery power is insufficient.
 Charge the battery by connecting the player to
your computer ( page 83).
 The songs or video files that cannot be played are
played.
 Play back the other song or video files.
Continued 
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