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Apple MACBOOK User Manual

Page 95

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Chapter 5

Troubleshooting

95

If you have trouble ejecting a disc

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Quit any applications that might be using the disc and try again. If this doesn’t work,

restart the computer while holding down the trackpad button.

If you suspect a problem with your computer hardware
 You can use the Apple Hardware Test application to help determine if there is a

problem with one of your computer’s components, such as the memory or processor.

For more information about Apple Hardware Test, see “Using Apple Hardware Test” on

page 98.

If you have problems with your Internet connection
 Make sure your phone line or network cable is connected and functioning properly.

 If you are using a dial-up Internet connection, make sure that your phone cord is

plugged into the Apple USB Modem (sold separately) and not the Ethernet (G) port

on the computer.

 Open the Network pane of System Preferences and verify the information entered

there with your Internet service provider (ISP) or network administrator.

If you have a problem using your computer or working with the Mac OS
 If the answers to your questions are not in this manual, choose Help > Mac Help from

the menu bar and search for instructions and troubleshooting information.

 Check the Apple Support website at www.apple.com/support for the latest

troubleshooting information and software updates.

This manual is related to the following products: