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Apple MACBOOK User Manual

Page 92

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92

Chapter 5

Troubleshooting

 Check whether your battery needs to be recharged. Press the small button on the

battery. You should see one to four lights indicating the battery’s level of charge. If

only one battery level indicator light is flashing, allow the power adapter to charge

the battery until at least one indicator light is glowing continuously.

 If the first two suggestions don’t solve the problem, return the computer to its

factory settings by disconnecting the power adapter, removing the battery, and

holding down the power (®) button for at least 5 seconds.

 If you recently installed additional memory, make sure that it is correctly installed and

that it is compatible with your computer. See whether removing it allows the

computer to start up (see “Installing Memory” on page 82).

 If that doesn’t work, press the power (®) button and immediately hold down the

Command (x), Option, P, and R keys simultaneously until you hear the startup sound

a second time.

 If you are still unable to start up your MacBook, see the service and support

information that came with your MacBook for information about contacting Apple

for service.

If the display suddenly goes black or your system freezes

Try restarting your computer.

1

Unplug any devices that are connected to your MacBook, except the power adapter.

2

Hold down the Command (x) and Control keys, and press the power (®) button to

restart the system.

3

Let the battery charge to at least 10 percent before plugging in any external devices

and resuming your work.

This manual is related to the following products: