Spektrum SPMR55201 DX5e - Manual (Page 16)

16 SPEKTRUM DX5e • RADIO USER’S GUIDE
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THE PURCHASER ACKNOWLEDGES THAT THEY
ALONE HAVE DETERMINED THAT THE PRODUCT
WILL SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER’S INTENDED USE.
(c) Purchaser Remedy- Horizon’s sole obligation
hereunder shall be that Horizon will, at its option,
(i) repair or (ii) replace, any Product determined by
Horizon to be defective. In the event of a defect, these
are the Purchaser’s exclusive remedies. Horizon
reserves the right to inspect any and all equipment
involved in a warranty claim. Repair or replacement
decisions are at the sole discretion of Horizon.
This warranty does not cover cosmetic damage or
damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or modification of or
to any part of the Product. This warranty does not
cover damage due to improper installation, operation,
maintenance, or attempted repair by anyone other than
Horizon. Return of any Product by Purchaser must be
approved in writing by Horizon before shipment.
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN
ANY WAY CONNECTED WITH THE PRODUCT, WHETHER
SUCH CLAIM IS BASED IN CONTRACT, WARRANTY,
NEGLIGENCE, OR STRICT LIABILITY. Further, in no event
shall the liability of Horizon exceed the individual price of
the Product on which liability is asserted. As Horizon has
no control over use, setup, final assembly, modification
or misuse, no liability shall be assumed nor accepted for
any resulting damage or injury. By the act of use, setup or
assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept
the liability associated with the use of this Product, you
are advised to return this Product immediately in new and
unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without
regard to conflict of law principals).
WARRANTY SERVICES
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot
provide warranty support or repair. Once assembly,
setup or use of the Product has been started, you must
contact Horizon directly. This will enable Horizon
to better answer your questions and service you
in the event that you may need any assistance. For
questions or assistance, please direct your email to
[email protected],
or call 877.504.0233 toll free to speak to a Product
Support representative. You may also find information
on our website at www.horizonhobby.com.
Inspection or Repairs
If this Product needs to be inspected or repaired, please
use the Horizon Online Repair Request submission
process found on our website or call Horizon to obtain
a Return Merchandise Authorization (RMA) number.
Pack the Product securely using a shipping carton.
Please note that original boxes may be included, but
are not designed to withstand the rigors of shipping
without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged
parcels, as Horizon is not responsible for merchandise
until it arrives and is accepted at our facility. An Online
Repair Request is available at www.horizonhobby.
com under the Repairs tab. If you do not have internet
access, please contact Horizon Product Support to
obtain a RMA number along with instructions for
submitting your product for repair. When calling
Horizon, you will be asked to provide your complete
name, street address, email address and phone number
where you can be reached during business hours. When
sending product into Horizon, please include your RMA
number, a list of the included items, and a brief summary
of the problem. A copy of your original sales receipt
must be included for warranty consideration. Be sure your
name, address, and RMA number are clearly written on
the outside of the shipping carton.
Notice: Do not ship batteries to Horizon. If you
have any issue with a battery, please contact the
appropriate Horizon Product Support office.
Warranty Inspection and Repairs
To receive warranty service, you must include
your original sales receipt verifying the proof-of-
purchase date. Provided warranty conditions have been
met, your Product will be repaired or replaced free of
charge. Repair or replacement decisions are at the sole
discretion of Horizon.
Non-Warranty Repairs
Should your repair not be covered by warranty
the repair will be completed and payment will
be required without notification or estimate of
the expense unless the expense exceeds 50% of
the retail purchase cost. By submitting the item for
repair you are agreeing to payment of the repair without
notification. Repair estimates are available upon request.
You must include this request with your repair.