Apple iPod shuffle (User’s Guide) User Manual

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Tips and Troubleshooting

If You Connect iPod shuffle to Your Computer and Nothing
Happens

• Connect iPod shuffle to a high-power USB port on your computer. It may need to be

recharged.

Note: With versions of Mac OS X before Mac OS X v10.3.6, you can use iPod shuffle

only with high-power USB ports.

• Make sure iPod shuffle is connected firmly to your computer. Be sure the connector is

oriented correctly. It can only be inserted one way.

• Turn iPod shuffle off, wait five seconds, then turn it on again.

• Make sure you have installed the software from the iPod CD.

• Make sure you have the required computer and software. See “What You Need to Get

• If that doesn’t work, you may need to restore iPod shuffle software. See “iPod shuffle

If iPod shuffle Is Obstructed From Fitting Into the USB Port

• You can connect using an iPod shuffle Dock or a USB extension cable, available at

www.ipod.com/store.

If Songs Transfer Slowly

• Connect iPod shuffle to a USB 2.0 port on your computer for fast transfer speeds. USB

2.0 transfers songs and data much faster than USB 1.1.

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