Using apple hardware test – Apple Mac Mini 19 User Manual
Page 63
Chapter 4
Troubleshooting
63
Using Apple Hardware Test
You can use Apple Hardware Test to help determine if there is a problem with your
computer’s hardware.
To use Apple Hardware Test:
1
Disconnect all external devices from your computer except the display, keyboard, and
mouse. If you have an Ethernet cable connected, disconnect it.
2
Insert the Mac OS X Install Disc 1 that came with your computer.
3
Restart your computer and hold down the Option key as it starts up. A list of available
startup volumes appears.
4
Click Apple Hardware Test and click the right arrow.
5
Follow the onscreen instructions when the Apple Hardware Test main screen appears
(after about 45 seconds).
6
Make a note of the error code before pursuing support options.
If Apple Hardware Test detects a problem, it displays an error code. If Apple Hardware
Test does not detect a hardware failure, the problem may be software related.
For more information about Apple Hardware Test, see the Apple Hardware Test Read
Me file on the Mac OS X Install Disc 1.