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Using apple hardware test – Apple Mac Mini 19 User Manual

Page 63

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Chapter 4

Troubleshooting

63

Using Apple Hardware Test

You can use Apple Hardware Test to help determine if there is a problem with your

computer’s hardware.

To use Apple Hardware Test:

1

Disconnect all external devices from your computer except the display, keyboard, and

mouse. If you have an Ethernet cable connected, disconnect it.

2

Insert the Mac OS X Install Disc 1 that came with your computer.

3

Restart your computer and hold down the Option key as it starts up. A list of available

startup volumes appears.

4

Click Apple Hardware Test and click the right arrow.

5

Follow the onscreen instructions when the Apple Hardware Test main screen appears

(after about 45 seconds).

6

Make a note of the error code before pursuing support options.

If Apple Hardware Test detects a problem, it displays an error code. If Apple Hardware

Test does not detect a hardware failure, the problem may be software related.

For more information about Apple Hardware Test, see the Apple Hardware Test Read

Me file on the Mac OS X Install Disc 1.

This manual is related to the following products: