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Troubleshooting – Apple Mac Mini 19 User Manual

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Troubleshooting

If you have any difficulties while working with your
Mac mini, try the solutions in this chapter.

This chapter contains solutions to problems that prevent you from working with your

computer, such as a system freeze or a computer that will not start up. You can find

more troubleshooting information in Mac Help or on the Apple Service & Support

website at www.apple.com/support.

When you experience a problem with your computer, there is usually a simple and

quick solution. When you encounter a problem, try to make a note of what you did

before the problem occurred. This can help you narrow down the possible causes of

the problem and then find the answers you need. Things to note include:
 The applications you were using when the problem occurred. Problems that occur

only with a specific application may indicate that the application is not compatible

with the version of the Mac OS installed on your computer.

 Any software that you recently installed. Certain applications install extensions that

may not be compatible with the Classic environment.

 Any new hardware, such as a peripheral, that you connected.

This manual is related to the following products: