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Samsung EC-PL170ZBPBUS User Manual

Page 113

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Appendixes

112

Before contacting a service center

Situation

Suggested remedies

The TV does not
display your photos

Make sure that the camera is correctly
connected to the TV with the A/V cable.

Make sure that your memory card
contains photos.

Your computer does
not recognize your
camera

Make sure that the USB cable is
connected correctly.

Make sure that your camera is switched
on.

Make sure that you are using a supported
operating system.

Your computer
disconnects the
camera while
transferring files

The file transmission may be interrupted by
static electricity. Disconnect the USB cable
and connect it again.

Your computer cannot
play videos

Videos may not play on some video player
programs. To play video files captured with
your camera, install and use the Intelli-studio
program on your computer. (p. 87)

Situation

Suggested remedies

Intelli-studio is not
functioning properly

End Intelli-studio and restart the program.

You cannot use Intelli-studio on
Macintosh computers.

Make sure that PC Software is turned
On in the settings menu. (p. 99)

Depending on your computer's
specifications and environment, the
program may not launch automatically. In
this case, click Start

“ My Computer

“ Intelli-studio “ iStudio.exe on your
computer.