Samsung EC-NV20ZBBA-US - Manual (Page 82)

ŝ81Ş
Before contacting a service centre
The flash does not fire
ϛFlash off mode has been selected
ƍ Dis-engage flash off mode.
ϛThe camera mode can't use flash
ƍ Refer to the FLASH instruction. (p.34~35)
Incorrect date and time is displayed
ϛThe date and time have been set incorrectly or the camera has adopted the
default settings
ƍ Reset the date and time correctly.
The camera buttons do not operate
ϛCamera malfunction
ƍ Remove/re-insert battery and switch the camera on.
A card error has occurred while the memory card is in the camera.
ϛIncorrect memory card format
ƍ Re-format the memory card.
The images don't play back
ϛIncorrect file name (Violation of DCF format)
ƍ Do not change the image file name.
Colour of image is different to the original scene
ϛWhite balance or effect setting is incorrect
ƍ Select appropriate White balance and effect.
Camera does not take images when pressing the Shutter button
ϛThere is insufficient memory capacity
ƍ Delete unnecessary image files.
ϛThe memory card has not been formatted
ƍ Format the memory card. (p.75)
ϛThe memory card is exhausted
ƍ Insert a new memory card.
ϛThe memory card is locked
ƍ Refer to [Card Locked!] error message. (p.79)
ϛThe cameraŖs power is off
ƍ Turn the camera power on.
ϛThe battery is exhausted
ƍ Insert a fully charged battery. (p.16)
ϛBattery is inserted incorrectly with the polarities reversed.
ƍ Insert the battery according to the polarity marks (+, -).
The camera suddenly stops working while in use
ϛThe camera stopped due to a malfunction
ƍ Remove /re-insert battery and switch the camera on.
The images are unclear
ϛA picture was taken the subject without setting an appropriate macro mode
ƍ Select an appropriate macro mode to take a clear image.
ϛTaking a picture beyond the flash range
ƍ Take a picture within the flash range.
ϛThe lens is smudged or dirty
ƍ Clean the lens.