Samsung NP-X22-K01-SEA - Manual (Page 179)

178
Q
There is no sound or sound is intermittently
interrupted after connecting a headset
A1 If your headset is a mono headset, check
if a mono headset connection has been
made. In this case, to resolve the problem,
complete the procedures below.
 Right-click over the Bluetooth icon on the
taskbar, select Audio tab > Connected Device,
and check if Activate Mono Headset is
selected. If not, right-click over the device and
select Connect.
 Right-click over the Speaker icon on the taskbar,
select Playing Device > Mono Device > Load
Defaults and then click the OK button.
Note
The Bluetooth Mono Headphone and Microphone
functions are activated.
A2 If your head set is a stereo headset, you have
to check if the headset is connected as a stereo
headset.
To resolve the problem, complete the procedures
below.
 Double-click the Bluetooth icon on the Taskbar,
select the Audio tab and check the connection
status of the Bluetooth Stereo Audio that
corresponds to the corresponding headset in the
connected device list. If it is not connected, right-
click over the device and select Connect from
the pop-up menu.
 Right-click over the Speaker icon on the
Taskbar, click Play Device > Bluetooth High-
quality Audio > Load Defaults, and click the
OK button.
Note
After changing the Bluetooth or sound settings, you
must exit and re-run the audio/video player program
(such as Windows Media Player) to apply the
changed settings.