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Troubleshooting, Appendix – Samsung BD-EM57C-ZA User Manual

Page 30

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30

English

Appendix

Audio Stream on

DVD

PCM

PCM 2ch

PCM 2ch

PCM 2ch

PCM 2ch

PCM 2ch

PCM 2ch

Dolby Digital PCM 2ch

PCM 2ch Dolby Digital Dolby Digital Dolby Digital Dolby Digital

DTS

PCM 2ch

PCM 2ch

DTS

DTS

DTS

DTS

Definition for

Blu-ray Disc

Any

Decodes main feature

audio

and BONUSVIEW audio

stream together into PCM

audio and add Navigation

Sound Effects.

Outputs only main feature

audio

stream so that your AV

receiver

can decode the audio

bitstream.

You will not hear

BONUSVIEW

audio and Navigation

Sound Effects.

Decodes main

feature audio

and

BONUSVIEW

audio stream

together into

PCM audio and

add Navigation

Sound Effects,

then re-

encodes the

PCM audio into

DTS bitstream

Decodes

main feature

audio

and

BONUSVIEW

audio stream

together into

PCM audio

and add

Navigation

Sound

Effects, then

re-encodes

the PCM

audio into

Dolby Digital

bitstream

* If Source Stream is 2ch, "Re-encoded Dolby D" Settings are not applied.

Blu-ray Discs may include three audio streams :

- Main Feature Audio : The audio soundtrack of the main feature.

- BONUSVIEW audio : An additional soundtrack such as the director or actor’s commentary.

- Navigation Sound Effects : When you choose some menu navigation, Navigation Sound

Effects may sound. Navigation Sound Effects are different on each Blu-ray Disc.

Troubleshooting

Before requesting service, please try the following solutions.

PROBLEM

SOLUTION

No operation can be performed with

the remote control.

• Check the batteries in the remote control. They may need replacing.

• Operate the remote control at a distance of no more than 20 feet

from the player.

• Remove the batteries and hold down one or more buttons for

several minutes to drain the microprocessor inside the remote

control to reset it. Reinstall the batteries and try to operate the

remote control again.

The disc does not play.

• Ensure that the disc is installed with the label side facing up.

• Check the region number of the Blu-ray Disc/DVD.

The disc Menu does not appear.

• Ensure that the disc has disc menus.

The prohibition message appears on

the screen.

• This message appears when an invalid button is pressed.

• The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g.,

angles).

• You’ve requested a title or chapter number or search time that is

out of range.

Play mode differs from the Setup Menu

selection.

• Some of the functions selected in the Setup Menu may not work

properly if the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.

• The Screen Ratio is fixed on your Blu-ray Disc/DVD.

• This is not a problem with the player.

No audio.

• Make sure you have selected the correct Digital Output in the Audio

Options Menu.