Troubleshooting, Appendix – Samsung BD-EM57C-ZA User Manual
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English
Appendix
Audio Stream on
DVD
PCM
PCM 2ch
PCM 2ch
PCM 2ch
PCM 2ch
PCM 2ch
PCM 2ch
Dolby Digital PCM 2ch
PCM 2ch Dolby Digital Dolby Digital Dolby Digital Dolby Digital
DTS
PCM 2ch
PCM 2ch
DTS
DTS
DTS
DTS
Definition for
Blu-ray Disc
Any
Decodes main feature
audio
and BONUSVIEW audio
stream together into PCM
audio and add Navigation
Sound Effects.
Outputs only main feature
audio
stream so that your AV
receiver
can decode the audio
bitstream.
You will not hear
BONUSVIEW
audio and Navigation
Sound Effects.
Decodes main
feature audio
and
BONUSVIEW
audio stream
together into
PCM audio and
add Navigation
Sound Effects,
then re-
encodes the
PCM audio into
DTS bitstream
Decodes
main feature
audio
and
BONUSVIEW
audio stream
together into
PCM audio
and add
Navigation
Sound
Effects, then
re-encodes
the PCM
audio into
Dolby Digital
bitstream
* If Source Stream is 2ch, "Re-encoded Dolby D" Settings are not applied.
Blu-ray Discs may include three audio streams :
- Main Feature Audio : The audio soundtrack of the main feature.
- BONUSVIEW audio : An additional soundtrack such as the director or actor’s commentary.
- Navigation Sound Effects : When you choose some menu navigation, Navigation Sound
Effects may sound. Navigation Sound Effects are different on each Blu-ray Disc.
Troubleshooting
Before requesting service, please try the following solutions.
PROBLEM
SOLUTION
No operation can be performed with
the remote control.
• Check the batteries in the remote control. They may need replacing.
• Operate the remote control at a distance of no more than 20 feet
from the player.
• Remove the batteries and hold down one or more buttons for
several minutes to drain the microprocessor inside the remote
control to reset it. Reinstall the batteries and try to operate the
remote control again.
The disc does not play.
• Ensure that the disc is installed with the label side facing up.
• Check the region number of the Blu-ray Disc/DVD.
The disc Menu does not appear.
• Ensure that the disc has disc menus.
The prohibition message appears on
the screen.
• This message appears when an invalid button is pressed.
• The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g.,
angles).
• You’ve requested a title or chapter number or search time that is
out of range.
Play mode differs from the Setup Menu
selection.
• Some of the functions selected in the Setup Menu may not work
properly if the disc is not encoded with the corresponding function.
The screen ratio cannot be changed.
• The Screen Ratio is fixed on your Blu-ray Disc/DVD.
• This is not a problem with the player.
No audio.
• Make sure you have selected the correct Digital Output in the Audio
Options Menu.