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Customer support, Troubleshooting – Samsung YP55V-XAX User Manual

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Troubleshooting

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Backlight does not work.

Check the backlight setup.

When the battery power is low, the backlight will go out.

yepp does not work and the LCD displays nothing.

Check the battery capacity

Check to see if the battery is inserted to the right poles ( , )

The buttons do not work.

Check setting of Hold switch.

When the message "Please Reformat" is displayed, please format your
YP-55 by installing the software using Windows Explorer.

Files cannot be downloaded.

Check to see if the driver is installed correctly in the computer.

Check the connection between yepp and computer.

Check and/or replace the battery, turn on the yepp's power.

The Windows98 operating system limits the number of files you can save.
Please save your music files by creating a subfolder.

yepp keeps being turned off.

In Stop mode, the power is automatically turned off after ten seconds
(changes depending on settings).

Check to see if there are files saved in it.

Something’s wrong with play time displayed during Play mode.

“VBR SONG” message is displayed while VBR (Variable Bit Rate) file is playing.

LCD window is dark

Check Contrast

In PLAY mode, music is not played after pressing the button

Check to see if MP3 or WMA files are saved in the built-in memory.

Check to see if the HOLD switch is locked.

Check if the REC button is on.

Check if the memory is full.

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