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Troubleshooting – Samsung RS27FDBTNSR-AA User Manual

Page 100

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troubleshooting

troubleshooting

PROBLEM

POSSIBLE CAUSES

WHAT TO DO

Fridge or freezer

compartment too

warm.

(Low cooling

power)

Master power control set to O (OFF).

Switch on the power (“I” pressed).

Refrigerator is unplugged.

Plug in the power plug again.

Temperature controls set at the warmest
setting.

Press the FRE. TEMP/REF. TEMP button
and set it colder.

Refrigerator installed in a place exposed
to direct sunlight and in the vicinity of
heater.

Keep the refrigerator away from direct
sunlight and heating appliances.

Frozen food

in fridge

compartment.

Fridge control setting is too cold.

Press the temperature control button and
set to a warmer setting.

Refrigerator installed in a too cold place.

When the ambient temperature is lower
than 41 ºF (5 ºC), food can become
frozen.

Food containing lots of water is placed
closer to the cold air discharging port.

Put food containing lots of water on the
front part of the self.

Vibration or rattling

sounds.

The floor is slanted or it is not firm
enough.

Move the refrigerator and put it on a hard
level floor.

There is something blocking ventilation in
the machine compartment on the top.

If there is anything blocking ventilation,
remove it.

Refrigerator has

odor.

Dishes are stored without being wrapped
in plastic.

Make sure to put lids on containers and/or
wrap food in plastic.

Meat, fish and chicken are put in the
refrigerator without plastic packing.

Put them in clean plastic bags and seal
the bags before storing them.

Foods are stored for too long.

Foods stored for a long time could have
odors.

Ice cubes have

odor.

Ice cubes are made with tap water.

Water could contain chlorine which has a
distinctive odor.
Make ice with filtered water.

Interior of refrigerator needs cleaning.

Clean the interior of the refrigerator
frequently to remove food smells.

Ice storage bin needs cleaning.

Wipe the surface of the ice bin frequently.

Food dropped on the shelf.

Wipe it away completely.

Water dispenser

does not work.

Water supply line is turned off.

Turn on water supply.

Water supply line is not connected
properly.

Review the installation manual or contact
our service center.

DA68-02935A-04.indb 100

2014. 5. 14. �� 9:39

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