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Troubleshooting – Samsung HPR4262X-XAA User Manual

Page 136

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Troubleshooting

136

Problem

Poor picture.

No picture or sound.

Poor sound quality.

Your remote control does not

operate the TV.

The TV won’t turn on.

There is no screen image.

The image is too light or too dark.

The image is too large or too small.

Digital broadcasting screen

problem.

Screen is black and power indicator

light blinks steadily.

The visual qualities of digital

channels vary.

Although the TV caption shows HD,

the visual quality is not satisfactory.

If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, then call your nearest service center.

Possible Solution

Check all wire connections.

Try another channel. Press the SOURCE button.

Make sure the TV is plugged in.

Check the antenna connections.

Check that the Mute feature is Off.

Try another channel. Adjust the volume.

Press the “MODE” button to put your remote control in

the “TV” mode.

Check the battery charge of the remote control.

Check if the power plug is connected.

Check to see that both the TV and the source are

plugged in and turned on.

Adjust the Brightness or Contrast settings.

Adjust the Size settings.

Please check the digital signal strength and input

antenna.

On your computer check; Power, Signal Cable.

The TV is using its power management system.

Move the computer’s mouse or press any key on the

keyboard.

On your equipment check (STB, DVD, etc) ; Power,

Signal Cable.

The TV is using its power management system.

Press the Source button on the panel or remote control.

Turn the TV off and on.

The visual qualities of digital channels may vary

depending on the original production method (analog

or digital).

➔ Classification by the information displayed when

switching channels.

➔ If the original production method is digital: High

visual quality program.

➔ If the original production method is analog: The

digital program displayed on the screen is originally

an analog program which has been converted.

The visual quality is of an SD grade.

The HD caption that appears when switching channels

or when pressing the Information button on the remote

control means the selected channel is simply a digital

channel. If the broadcasting station converts an

analog signal into digital and transmits the signal,

the visual quality may not be perfect.

(Applied to Set Top Box built-in model only.)

BN68-00835E-00Eng_(130~143) 6/10/05 5:00 PM Page 136

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