Chapter five : troubleshooting, Identifying problems – Samsung TXP3266X-XAA User Manual
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If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, then call your nearest service center.
Identifying Problems
Problem
Possible Solution
Poor picture
Try another channel.
Adjust the antenna.
Check all wire connections.
Poor sound quality.
Try another channel.
Adjust the antenna.
No picture or sound.
Try another channel.
Press the TV/VIDEO button.
Make sure the TV is plugged in.
Check the antenna connections.
No color, wrong colors or tints.
Make sure the program is broadcast in color.
Adjust the picture settings.
If the set is moved or turned in a different
direction, the power should be OFF for at least
30 minutes.
Picture rolls vertically.
Adjust the antenna.
Check all wire connections.
The TV operates erratically
Unplug the TV for 30 seconds, then try
operating it again.
Your remote control does not
Press the “MODE” button to put your remote
operate your TV.
control in the “TV” mode.
The TV won’t turn on.
Make sure the wall outlet is working.
The visual qualities of digital
The visual qualities of digital channels may vary
channels vary.
depending on the original production method (analog
or digital).
• Classification by the information displayed when
switching channels.
• If the original production method is digital: High visual
quality program.
• If the original production method is analog: The digital
program displayed on the screen is originally an analog
program which has been converted. The visual quality
is of an SD grade visual quality.
Although the TV caption shows HD,
The HD caption that appears when switching channels
the visual quality is not satisfactory.
or when pressing the Information button on the remote
control means the selected channel is simply a digital
channel. If the broadcasting station converts an
analog signal into digital and transmits the signal, the
visual quality may not be perfect.
(Applied to Set Top Box built-in model only.)
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