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Before contacting a service center – Samsung EC-WB110ZBARUS User Manual

Page 115

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Appendixes

114

Situation

Suggested remedies

Cannot turn on the

camera

Ensure that the battery is inserted.

Ensure that the battery is inserted correctly. (p. 19)

Replace the batteries.

The power turns off

suddenly

Replace the batteries.

Your camera may be in Auto Power Off mode. (p. 103)

The camera may turn off to prevent the memory card

from being damaged due to an impact. Turn on your

camera again.

The camera is losing

battery power quickly

The battery may lose power more quickly in low

temperatures (below 0 °C/32 °F). Keep the battery warm

by putting it into your pocket.

Using the flash or recording videos depletes the battery

quickly. Recharge if needed.

Situation

Suggested remedies

Cannot capture

photos

There is no space on the memory card. Delete

unnecessary files or insert a new card.

Format the memory card.

The memory card is defective. Get a new memory card.

Make sure that the camera is switched on.

Replace the batteries.

Make sure that the battery is inserted correctly.

The camera freezes

Remove the battery and insert it again.

The camera heats up

While you use the camera, it may heat up. This is

normal and should not affect your camera’s lifespan or

performance.

The flash does not

work

The flash option may be set to Off. (p. 58)

You cannot use the flash in some modes.

Before contacting a service center

If you are having trouble with your camera, try these troubleshooting procedures before you contact a service center. If you have attempted the suggested remedy and are still

having problems with your device, contact your local dealer or service center.

When you leave your camera at a service center, be sure to also leave the other components that may have contributed to the malfunction, such as the memory card and battery.

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