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Before contacting a service centre – Samsung EC-SL620ABP-US User Manual

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83

The flash does not fire

åFlash off mode has been selected

à Dis-engage flash off mode

åThe camera mode can't use the flash

à Refer to the FLASH instruction (p.31)

Incorrect date and time is displayed

å The date and time have been set incorrectly or the camera has

adopted the default settings

ÃReset the date and time correctly

The camera buttons do not operate

åCamera malfunction

à Remove/re-insert battery and switch the camera on

A card error has occurred while the memory card is in the camera.

åIncorrect memory card format

à Re-format the memory card

The images don't play back

åIncorrect file name (Violation of DCF format)

à Do not change the image file name

Colour of image is different to the original scene

åWhite balance or effect setting is incorrect

à Select appropriate White balance and effect

Images are too bright

åExposure is excessive

à Reset exposure compensation

No image on external monitor

å The external monitor has not been connected properly with

the camera

à Check the connection cables

åThere are incorrect files in the memory card

à Insert a memory card that has correct files

When using the PC’s explorer, the [Removable Disk] file does not show

åCable connection is incorrect

à Check the connection

åThe camera is off

à Turn the camera on

å The operating system is not Windows 2000, XP, Vista / Mac OS

10.3. Alternatively the PC does not support USB

à Install Windows 2000, XP, Vista / Mac OS 10.3 to PC that

supports USB

A part of the LCD screen does not occasionally turn on or a spot appears.
åAlthough the LCD screen is manufactured with high precision

technology, the precision pixels are not occasionally lighted or the
red, white and blue spots appear.

ĺ This phenomenon does not affect the quality of the recorded

image and it is not a malfunction.

A vertical line appears on the LCD screen when taking a picture of a
bright object.
åIf a subject is exposing bright lights, a gray, black, red or purple

vertical line may appear.

ĺ This is a phenomenon called smear and it does not affect the

quality of the recorded image. This is not a malfunction.

Before contacting a service centre

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