Samsung YP-T5H-XTL - Manual (Page 28)

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Troubleshooting
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The software doesn’t work
● Refer to the recommended PC specifications.
yepp does not work and the LCD displays nothing.
● Check the battery capacity
● Check to see if the battery is inserted to the right poles ( + , – )
● After connecting it to PC, execute YP-T5 Updater in the desktop to update the product.
In PLAY mode, music is not played after pressing the button
● Check to see if MP3 or WMA files are saved in the built-in memory.
● Check to see if the HOLD button is locked.
Files cannot be downloaded.
● Check to see if the driver is installed correctly in the computer.
● Check the connection between yepp and computer.
● Check and/or replace the battery, turn on the yepp's power.
● Operating system limits the number of files you can save.
Please save your music files by creating a subfolder.
● Check if the memory is full.
Backlight does not work.
● Check the backlight setup.
● When the battery power is low, the backlight will go out.
The buttons do not work.
● Check setting of Hold switch.
● Remove the battery once and then insert it again.
The yepp keeps being turned off.
● In Stop mode, the power is automatically turned off after ten seconds
(changes depending on settings).
● Check to see if there are files saved in it. The yepp will be turned off if no files are saved in it
Something’s wrong with play time displayed during Play mode.
● “VBR SONG” message is displayed instead of play time while VBR
(Variable Bit Rate) file is playing.
LCD window is dark
● Check Contrast
There is a file saved in yepp, but “No File” appears in the screen.
● Check if you formatted to FAT at the formatting.
If you format with FAT32, the main unit cannot recognize the MP3 file.
● After checking whether the folder is played, use the Navigation function to change the folder.
● After connecting it to PC, execute YP-T5 Updater in the desktop to update the product.
I cannot properly connect it to PC.
● Win98 : try to connect again after installing yepp Driver.
● WinME : remove the yepp Driver program and press the Start in the desktop to execute Windows
Update. After selecting important update and service pack, execute update all.
● Win2000/XP : Try to connect it again after rebooting PC.