Making warranty claims – Vaisala RS92-D User Manual
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User's Guide ______________________________________________________________________
38 __________________________________________________________________ M210987EN-C
Early termination of sounding caused by balloon burst, user error, or
any external cause, is not covered by this warranty.
Making Warranty Claims
A failure report shall be provided for each failed radiosonde stating the
radiosonde serial number, a description of the failure, and sounding site
and date. A template provided by Vaisala can be used for this.
A radiosonde found defect prior to launch shall be returned to the
nearest Vaisala office.
Report of an in-flight failure shall be accompanied by either 1) sounding
data file (MW21, MW31 and AUTOSONDE systems) or 2) sounding
status report printout (MW11/MW12/MW15 systems) for each failed
sounding.
Failure report and any radiosonde failed prior to launch shall be sent to
Vaisala within 180 days after the failure, or within a year from
extremely remote or shipborne stations.