Sol Transit Shelter Security Lighting - Manual (Page 10)

10 rev. 0212 MKTG-IM-TSSL-001
Installation and Owner’s Manual | TSSL
11 rev. 0212 MKTG-IM-TSSL-001
PROBLEM POSSIBLE CAUSE SOLUTION
The light does not turn on at all. 1. The battery is discharged. 1. Charge the battery.
2. The battery is bad. 2. Replace the battery.
3. The LED fixture is bad. 3. Replace the LED fixture.
4. The fuse is blown. 4. Replace the fuse.
5. The controller is bad. 5. Check the controller.
The light turns on at dusk but does
not turn on again at dawn (split run
time). 1. The run time exceeds the
maximum run time for your model
and location. 1. Contact SOL for assistance.
2. Low battery voltage caused by
inclement weather. 2. Allow for two to three days of
consecutive sunny weather to
charge the battery pack.
3. Low battery voltage caused by
shading of the solar panel. 3. Clear tree branches and other
obstructions from the vicinity of the
solar panel.
4. The batteries are bad. 4. Replace all three batteries
The red LED on the controller
remains illuminated. 1. Low battery voltage caused by
inclement weather. 1. Allow for two to three days of
consecutive sunny weather to
charge the battery pack.
The light does not operate every
day. 1. Low battery voltage caused by
shading of the solar panel. 1. Clear tree branches and other
obstructions from the vicinity of the
solar panel.
2. The batteries are bad. 2. Replace all four batteries.
The fuse blows repeatedly. 1. There is a short circuit in the
wiring. 1. Check all system wiring for a
short circuit.
Troubleshooting
In-Warranty Service Instructions
A Returned Merchandise Authorization (RMA) number must be obtained from Sol before equipment can be
returned for repair or replacement under warranty. To obtain an RMA, simply send an e-mail to:
[email protected]. Be sure to include the information outlined below.
We require the following information before we can issue an RMA number:
•
Work order of the product being returned (located inside the upper section of light assembly
• A description of the problem
• The address to which the repaired or replaced product is to be shipped
Equipment being returned must be properly packaged to protect it from damage during shipment. Shipping costs
and insurance to Sol are the responsibility of customer. Upon verification of failure due to defects in materials or
workmanship, we will either repair or replace the product at our discretion. The customer will be responsible for all
shipping and handling charges for any equipment that is sent to Sol in error (no definable problems).