Troubleshooting – Pure Evoke-2 User Manual
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Troubleshooting
This section gives some of the most likely solutions to problems you might have with your EVOKE-2.
Audio cuts out and in again
When battery power becomes low your EVOKE-2 may switch itself off and on again – sometimes quite rapidly – resulting in a pulsing ‘heart
beat’ type sound. The EVOKE-2 has a powerful amplifier which, when turned up high, can cause a large battery drain, particularly if the batteries
are old. Reducing the volume will help to extend the battery life.
PURE Digital also recommends that you use high quality Alkaline or 1.2V Ni-MH rechargeable batteries rated at 3000mA or higher.
I can’t get any sound
Make sure your EVOKE-2 is plugged in or has batteries fitted and is switched on as explained on page 6.
Check that the volume is not set too low, see page 9 for details.
In DAB mode, ensure that you have completed the Autotune procedure to find digital radio stations as explained on page 7. In FM mode check
that you are tuned to the correct frequency.
DAB Display says ‘ No stations available’
Check that your aerial is connected and fully extended. Use the Autotune facility to search for services, see page 7. Try using the DAB tuning aid
to adjust your aerial or radio position, see page 12.
I can’t access secondary services in DAB
At the time of publishing not many secondary services are available. If secondary services are available for the currently selected station the
secondary ‘>>’ indicator will be shown on the display next to the station name, see page 8.
DAB Display says ‘Station off-air’
This may occur if a broadcaster takes a station off-air whilst you are listening to it. If your radio is tuned to a secondary service EVOKE-2 re-
tunes to the associated primary service. If tuned to a primary service, EVOKE-2 will wait until the service resumes or you can choose a new
station.
I can’t hear the DAB station I have selected on the display
The top line of the display shows the currently selected station. To change station you need to scroll the station list displayed on the bottom line
of the display and confirm your selection by pressing the Tune knob, as described on page 8.
For the latest troubleshooting information visit the EVOKE-2 support section on our website at www.pure-digital.com