Outback Power Systems FLEXware 250 - Users Guide - Manual (Page 4)

Warranty Introduction
Dear OutBack Customer,
Thank you for your purchase of OutBack products. We make every effort to assure our power
conversion products will give you long and reliable service for your renewable energy system.
As with any manufactured device, repairs might be needed due to damage, inappropriate use,
or unintentional defect. Please note the following guidelines regarding warranty service of
OutBack products:
• Any and all warranty repairs must conform to the terms of the warranty.
• All OutBack equipment must be installed according to their accompanying instructions and
manuals with specified over-current protection in order to maintain their warranties.
• The customer must return the component(s) to OutBack, securely packaged, properly
addressed, and shipping paid. We recommend insuring your package when shipping.
Packages that are not securely packaged can sustain additional damage not covered by the
warranty or can void warranty repairs.
• There is no allowance or reimbursement for an installer’s or user’s labor or travel time
required to disconnect, service, or reinstall the damaged component(s).
• OutBack will ship the repaired or replacement component(s) prepaid to addresses in the
continental United States, where applicable. Shipments outside the U.S. will be sent freight
collect.
• In the event of a product malfunction, OutBack cannot bear any responsibility for
consequential losses, expenses, or damage to other components.
Please read the full warranty at the end of this manual for more information.