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Care and maintenance – Armstrong World Industries Flooring User Manual

Page 5

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5

Installation

Armstrong warrants the installation integrity of these products for
10 years from the date of purchase. Installation integrity means that
the products are installed according to the Armstrong Guaranteed
Installation manual, F-5061. The F-5061 manual is revised on a yearly
basis, and floors must be installed according to the recommendations
contained in the issue of F-5061 that is current and available at the
time of installation.

Terms

Within Two Years: If a defect covered by this warranty is
reported to Armstrong in writing within two years of purchase,
Armstrong will supply new material of the same or similar grade
sufficient to repair or replace the defective material. Armstrong will
also pay reasonable labor costs.

Within Five Years: If a defect covered by this warranty is
reported to Armstrong in writing after two years but within five years
of purchase, Armstrong will supply new material of the same or similar
grade sufficient torepair or replace the defective material. Armstrong
will also pay 50% of the reasonable labor costs.

After Five Years: If a defect covered by this warranty is reported
to Armstrong in writing after five years but within ten years of
purchase, Armstrong will supply new material of the same or similar
grade sufficient to repair or replace the defective material. Armstrong
will not pay labor costs. Per the terms above, Armstrong, at our
discretion, reserves the right to recommend a repair as the primary
option, if one can be facilitated. Full replacement will only be sought if
circumstances exist where repair is not feasible.

Inspection of the material prior to installation is recommended.
Armstrong will not pay labor costs to repair or replace material
with defects that were apparent before or noticed at the end of
installation.

If a defect covered by this warranty is reported to Armstrong in
writing, Armstrong will provide a one-time only replacement of the
floor per unit, and not for multiple complaints of the same nature, for
the lifetime of the floor.

Exclusions

The following are not covered by this warranty:
• Improper maintenance
• Improper installation
• Buckling of the floor when installed by the loose lay method
• Differences between products and samples or photographs
• Indentation from improper loading including high heels, spike shoes,
• Rolling loads, chairs, or other furniture not using floor protectors
• Failure of the floor to adhere to the subfloor due to, for example,
• Moisture, alkaline or hydrostatic pressure from the subfloor
• Inappropriate end-user activities
• Damage caused by fire, flooding or intentional abuse.

Applications

Duality Premium and Premium Plus meets ASTM
F1303, Type I, Grade 2 specifications

Intended Applications:
• Home and multifamily dwellings and common areas up to 100 SY
• Privately owned in-house businesses to include day care centers,

doctor/dentist offices, and beauty salons/barber shops

• Residence bathrooms and kitchens in multifamily units.

Non-intended Applications:
• Anywhere commercial cleaning machines will be used
• Corridors
• Large dining areas
• Assisted-living
• Commercial applications (education/institutional, hospital/health

care,retail/mercantile, office, hospitality)

THERE ARE NOT WARRANTIES BEYOND THIS EXPRESSED
WARRANTY. ALL OTHER WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS OF
A PARTICULAR PURPOSE, ARE EXCLUDED ARMSTRONG
EXCLUDES ANY LIABILITY FOR LOST PROFITS OR ANY OTHER
INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES.

THE REMEDIES CONTAINED HEREIN ARE THE ONLY REMEDIES
AVAILABLE FOR BREACH OF THIS WARRANTY.

WARRANTY OWNER

This warranty extends only to the original end-user.

What should you do if you have a problem?

We want you to be happy with your Armstrong floor. If you’re not,
call your retail store. They can answer your questions and, if necessary,
begin to process a claim. If you have further questions, please contact
us at 1 800 233 3823. PLEASE KEEP YOUR RECEIPT OR OBTAIN IT
FROM THE ORIGINAL PURCHASER. The receipt is required to verify
proof of purchase and purchase date.

This warranty applies to floors purchased after November, 2010.

CARE AND MAINTENANCE

Proper care and maintenance will help ensure your floor always looks
its best. Simply follow our maintenance and prevention steps outlined
below.

CAUTION: Most damage to new floors is done when moving
kitchen appliances. Caution should be observed so any heavy objects,
particularly kitchen appliances, do not gouge and tear material.
When moving heavy objects into place, always use hardboard or
underlayment panels to protect floor. Use strips of hardboard
under feet of appliances as they are moved into final position. Tilt
appliance slightly to remove strips. To further protect against heavy,
sharp-edged furniture and appliance legs, the use of floor protectors
is recommended. Your Armstrong retailer can help select the right
protectors.

Immediately After Installation

• Protect the sealed seams on your flooring per the installation

instructions. This will ensure proper seam bond. If your seams are
disturbed before they’re dry, permanent damage may result.

• Maintain room temperature at 65° F (18° C) for 48 hours after

installation is completed. This assures proper curing, setting and
bonding of products.

• If your floor has been installed with the full-spread installation

method, then the adhesive under your floor needs time to
thoroughly dry after installation. Therefore, we recommend that you
do not scrub or wash your floor for five days.