Year limited residential warranty – Armstrong World Industries Flooring User Manual
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15-YEAR LIMITED
RESIDENTIAL WARRANTY
Product Line(s): Memories, CushionStep Better
For 15 years from the date of purchase, your floor:
• Will not rip, tear or gouge from normal household use. (Movement
of large appliances requires special handling).
• Will not permanently indent when proper floor protectors are
used
†
• Will not wear through*
• Will not permanently stain from common household stains
• Will not permanently stain from traffic stains including asphalt
driveway sealer
• Will not permanently stain from rubber-backed mats
• Will not permanently scuff from shoe soles
• Will not fade or discolor from heat or sunlight
• Will not discolor from moisture or underlayment panels
• Will not contain manufacturing defects
†The heavier the item, the wider the floor protectors should be.
*Wear-through is defined as loss of the floor design due to normal household use.
10-YEAR LIMITED
RESIDENTIAL WARRANTY
Product Line(s): Station Square, CushionStep Good, Flexstep
For 10 years from the date of purchase, your floor:
• Will not rip, tear or gouge from normal household use. (Movement
of large appliances requires special handling).
• Will not permanently indent when proper floor protectors are
used
†
• Will not wear through*
• Will not permanently stain from common household stains
• Will not permanently stain from traffic stains including asphalt
driveway sealer
• Will not permanently stain from rubber-backed mats
• Will not permanently scuff from shoe soles
• Will not fade or discolor from heat or sunlight
• Will not discolor from moisture or underlayment panels
• Will not contain manufacturing defects
†
The heavier the item, the wider the floor protectors should be.
* Wear-through is defined as loss of the floor design due to normal household use.
7-YEAR LIMITED
RESIDENTIAL WARRANTY
Product Line(s): Canyon Creek
For 7 years from the date of purchase, your floor:
• Will not rip, tear or gouge from normal household use. (Movement
of large appliances requires special handling).
• Will not permanently indent when proper floor protectors are
used
†
• Will not wear through*
• Will not fade or discolor from heat or sunlight
• Will not discolor from moisture or underlayment panels
• Will not contain manufacturing defects
†The heavier the item, the wider the floor protectors should be.
* Wear-through is defined as loss of the floor design due to normal household use.
5-YEAR LIMITED
RESIDENTIAL WARRANTY
Product Line(s): CushionStep Value, Initiator
For 5 years from the date of purchase, your floor:
• Will not rip, tear or gouge from normal household use. (Movement
of large appliances requires special handling).
• Will not permanently indent when proper floor protectors are
used
†
• Will not wear through*
• Will not fade or discolor from heat or sunlight
• Will not discolor from moisture or underlayment panels
• Will not contain manufacturing defects
†
The heavier the item, the wider the floor protectors should be.
* Wear-through is defined as loss of the floor design due to normal household use.
1-YEAR LIMITED
RESIDENTIAL WARRANTY
Product Line(s): CushionStep Value, Initiator
For 1 years from the date of purchase, your floor:
• Will not contain manufacturing defects
Armstrong Residential Warranties
• Cover the flooring material from date of original purchase for the
time period specified
• Apply to original purchaser for floors in owner occupied or tenant
occupied residences.
• Cover only floors graded as regular or “first quality”
• Are limited to one replacement floor for rip, tear, gouge or
discoloration from moisture or underlayment panels (If covered in
warranty description above)
Warranty Support
If any of the above should occur within the specified warranty period,
Armstrong will either repair the defective area or replace the floor
with comparable Armstrong flooring of similar color, pattern, and
quality at our option. And, if your floor was professionally installed
using the Armstrong Guaranteed Installation Systems, Armstrong will
also pay reasonable labor costs, one time only, for the warranty period
specified (with the exception of lifetime warranty where labor is
covered for 25 years) for the direct repairs or replacement.
Armstrong excludes and will not pay incidental or consequential
damages under this warranty. By this we mean any loss, expense, or
damage other than to the flooring itself that may result from a defect
in the flooring. No implied warranties extend beyond the terms of
this written warranty.
Please note: Some jurisdictions do not allow exclusion or limitations
of incidental or consequential damages or limitations on how long an
implied warranty lasts, so the above limitations or exclusions may not
apply to you. This warranty gives you specific legal rights, and you may
also have other rights, which vary from jurisdiction to jurisdiction.
This warranty applies to floors purchased after November 1, 2010.
In Canada, these warranties are offered by Armstrong World
Industries Canada, LTD.
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