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Warranty, Warranty requirements, Lifetime limited residential warranty – Armstrong World Industries Flooring User Manual

Page 2: Year plus limited residential warranty

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WARRANTY

WARRANTY REQUIREMENTS

Proper installation plays a key role in the performance of Armstrong

®

floors. Installation defects are not covered by our warranty and are
the responsibility of your installer. Armstrong floors should be installed
according to the Armstrong Guaranteed Installation System. This
means that Armstrong installation products specifically designed for
Armstrong floors should be used when installing Armstrong floors.
If the Armstrong Guaranteed Installation System is followed, we
guarantee that, for the specified warranty period, from the date of
purchase:

• The floor edges won’t curl
• The floor seams won’t open
• The floor will stay bonded if installed with an Armstrong

permanent adhesive

• Armstrong adhesives, underlayments and seam treatments won’t

stain the floor

• The floor will not crack over underlayment joints

LIFETIME LIMITED

RESIDENTIAL WARRANTY

Product Line(s): Duality Premium & Premium Plus

For the lifetime of your floor, your floor:

• Will not rip, tear or gouge from normal household use. (Movement

of large appliances requires special handling).

• Will not permanently indent when proper floor protectors are

used

• Will not permanently stain from common household stains
• Will not permanently stain from traffic stains including asphalt

driveway sealer

• Will not permanently stain from rubber-backed mats
• Will not permanently scuff from shoe soles
• Will not fade or discolor from heat or sunlight
• Will not discolor from moisture or underlayment panels
• Will not contain manufacturing defects for the lifetime of the

product

• Will not wear through for the lifetime of the product*

Years 1-25 – Material and labor if professionally installed
Years 26 – life of the floor – Material only

The heavier the item, the wider the floor protectors should be.

* Wear-through is defined as loss of the floor design due to normal household use
.

25-YEAR PLUS LIMITED

RESIDENTIAL WARRANTY

Product Line(s): CushionStep Best

For 25 years from the date of purchase, your floor:

• Will not rip, tear or gouge from normal household use. (Movement

of large appliances requires special handling).

• Will not permanently indent when proper floor protectors are

used

• Will not permanently stain from common household stains
• Will not permanently stain from traffic stains including asphalt

driveway sealer

• Will not permanently stain from rubber-backed mats
• Will not permanently scuff from shoe soles
• Will not fade or discolor from heat or sunlight
• Will not discolor from moisture or underlayment panels
• Will not contain manufacturing defects for the lifetime of the

product

• Will not wear through for the lifetime of the product*

†The heavier the item, the wider the floor protectors should be.
* Wear-through is defined as loss of the floor design due to normal household use.

20-YEAR PLUS LIMITED

RESIDENTIAL WARRANTY

Product Line(s): Starstep

For 20 years from the date of purchase, your floor:

• Will not rip, tear or gouge from normal household use. (Movement

of large appliances requires special handling).

• Will not permanently indent when proper floor protectors are

used

• Will not permanently stain from common household stains
• Will not permanently stain from traffic stains including asphalt

driveway sealer

• Will not permanently stain from rubber-backed mats
• Will not permanently scuff from shoe soles
• Will not fade or discolor from heat or sunlight
• Will not discolor from moisture or underlayment panels
• Will not contain manufacturing defects for the lifetime of the

product

• Will not wear through for the lifetime of the product*

†The heavier the item, the wider the floor protectors should be.
* Wear-through is defined as loss of the floor design due to normal household use.

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