Telenav for T-Mobile Supported Devices: v5.8 for Windows Phone 7 devices - Manual (Page 63)

 Add an address and save it to the My Favorites list on your device. The next time you launch the
TeleNav GPS Navigator application on your device, the new address will appear in your My Favorites
and Recent Places lists.
NOTE: Favorites created on the website will only show up in your My Favorites list on the device after you
choose the “Sync” option on the Favorites page within TeleNav GPS Navigator.
 Manage addresses in your My Favorites and Recent Places lists (both of which update information on
your device). These lists can grow to an unlimited length. You can also delete addresses you no
longer need.
 Manage an independent Web address book (saved to your Web address book only, not saved to your
device).
 Update your personal information including your home and work addresses and your email address.
 Change your PIN number.
 Contact Customer Support.
If you need to migrate your TeleNav GPS Navigator account to a different phone number, please call TeleNav GPS
Navigator Customer Support at 1-800-331-0500. For security reasons, you cannot perform this change unassisted.
16. Error Conditions
Account cancelled
Your TeleNav GPS Navigator account has been cancelled. Contact TeleNav Customer Support at
1-888-353-6284 (or dial 611 from your handset).
Account not found
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav Customer Support at
1-888-353-6284 (or dial 611 from your handset).
GPS signal weak, Cannot get GPS signal, or No GPS data
Move to an area where your device has a clearer view of the sky and can still connect with your device. Please
note that some car windshields that have heat-reflective coatings may reduce the quality of the GPS signal. Your
device should announce when you have adequate GPS signal again.
Invalid login
Your account number is your 10-digit mobile phone number beginning with area code. Your PIN is by default the
last 4 digits of your phone number.
If for some reason you cannot access your PIN, contact TeleNav Customer Support at 1-888-353-6284.
Low battery
The GPS will not work if the device’s battery charge level is below about 15%. Starting with a freshly charged
standard battery, we have used TeleNav GPS Navigator for around 4 hours before it became necessary to connect
the charging cable. If you get a low battery warning, connect a charging cable as soon as possible. In some cases,
you may need to wait a while for the battery to become sufficiently charged so that the GPS receiver will work.
© 2011 TELENAV, INC. PAGE 63 OF 66