Telenav Scout v1.9 for iPhone (open market) - Manual (Page 66)

Why do I get the “GPS Location Settings” prompt when I first launch the application?
You need to turn on the Location settings so your GPS location can be detected, and for features such as navigation to
work within Scout. You will get a prompt message when you first launch the application with instructions on where to
change the Location settings. You must choose “Exit” and manually change the Location settings.
Does Scout use up my voice plan minutes?
Scout uses data to provide its navigation functions. Using data does not use any of your voice minutes. However, if you
call a business from within the Scout app, you will be incurring voice minutes.
How do I control the backlighting?
The backlight can be controlled from My Profile >> Maps & Navigation >> Back Light.
How accurate is the GPS?
GPS accuracy can range from 20m (approx. 65 ft) to 100m (approx. 328 ft). Most of the time, the GPS is accurate to
less than 50 meters (approx. 164 ft).
What are ideal conditions for GPS navigation?
Ideally, a device with a GPS receiver needs a clear view of the sky, starting from about five to ten degrees above the
horizon. Solid or massive obstructions can reduce accuracy or block GPS signals, and may cause extended initialization
time (time to first GPS fix). Common obstructions include tall buildings, covered parking lots, tunnels, trees, and terrain
features.
If you are parked in a covered parking lot or near a tall building, it is recommended that you move to an open area and
then begin to use Scout.
Why does GPS not work near buildings and other tall objects?
Your device requires signals from GPS satellites in order to work, so it needs a clear view of the sky. Dense materials
(such as concrete, rock, steel, heavy wood), tall buildings, terrain features (like mountains, ridges, and cliffs), and large
trees can block or degrade GPS signals and may make it impossible to determine your location.
GPS satellites are not always immediately overhead and could be anywhere in the skies at any time, even low on the
horizon; however, there are enough satellites in orbit so that four or more will be view of your device if not blocked by
large objects, terrain, or dense materials.
How do I know that my device is receiving GPS signals?
Scout alerts you if your device is not receiving GPS signals. If this happens, move to an area where there is a clear view
of the sky so your device can receive GPS signals from space.
What happens if I’m using Scout for driving directions and I lose the GPS signal while driving across a bridge
or through a tunnel or lose the GPS signal for some other reason?
A “GPS Weak” icon will pop up on screen if the GPS signal is not clearly received by the device. Once you have clear
GPS signal, the icon will disappear. Scout automatically reroutes you if you are using a paid subscription plan.
What happens if I lose network coverage for an extended time while driving?
When you are out of network coverage, Scout will seamlessly go into “Always There Navigation mode” so that you are
still able to get navigation instructions and audio. To enable Always There Navigation mode to kick in when you are out
of network, you must first download regional map data. See “Maps On My Device” on page
58
for setup instructions.
Why do I need WiFi to download the map?
Because each region is currently over 800MB, maps will be downloaded much quicker using a WiFi connection.
Why can’t I download all three regions?
Having all three regions on your phone at one time will take up too much memory on your phone and in the app.
To prevent any lag in service, we only allow one region at a time. While other apps allow you to download the
whole country or even individual states, Scout does it via region to give you a comprehensive map around your
respective area – so it’s easier for road trips, nearby travel, etc.
© 2013 Telenav, Inc. Page 66 of 70