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Troubleshooting – Manley BACKBONE Mastering Insert Switcher 2003 - present User Manual

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TROUBLESHOOTING

NO POWER, NO LIGHTS, NADA - Probably something to do with AC power. Is it plugged in?

Is the mains voltage set correctly for your country? Also, check the fuse on the back panel. A blown

fuse often looks blackened inside or the little wire inside looks broken. A very blackened fuse is a big

hint that a Very Bad Thing occured. Try replacing the fuse with a good one of the same value and size.

If it blows too then prepare to send the unit back to the dealer or factory for repair. The fuse is a protec-

tion device and it should blow if there is a problem. If the unit works with a new fuse, fine.

LIGHTS BUT NO SOUND - First, if you have gear plugged into the BACKBONE’s inserts, take

each one out of circuit by pressing whichever insert buttons are lit to turn them off. Remember, the

BACKBONE’s inserts are wired in series, which means that if one piece of gear is muted AND se-

lected into the signal path, everything after it won’t get any signal, including your speakers. This also

means if you have an empty insert (no piece of outboard gear connected to it at all) and select this insert

on the front panel, your signal will disappear...

Next, try disengaging all of the BACKBONE’s active stages: this means GAINS, SUM-DIF, and

MIX/FADE. If there is a problem with one of these active boards, it could cause signal to disappear or

be otherwise altered.

Also try checking the signal from the output labeled “SEL INPUT” on the rear of the BACKBONE

- this output is hard-wired directly from your selected source. If this is muted as well, you might want

to check your source into the BACKBONE and make sure there’s a signal going in.

***IMPORTANT NOTE*** Your Manley Mastering BACKBONE was designed to interface

primarily with fully balanced equipment. It is happiest that way. It is also fine with recieving

signal FROM an unbalanced unit, but matters are complicated when the BACKBONE tries

to output signal TO an unbalanced unit.

If you intend to use any unbalanced gear with your BACKBONE, you must ensure that Pin

3 is floating, not grounded. Grounding Pin 3 can potentially cause damage to the BACK-

BONE, and will likely introduce unwanted noise into the signal path. By floating Pin 3, you

can safely utilize unbalanced equipment - but remember that in this scenario, signal level

will drop by 6 dB.

(Note: this applies to ALL outputs of the BACKBONE, including the ELCO/DB25 snakes.)

There is one situation where you can always drive an unbalanced input from your BACK-

BONE. Because Insert 8 is positioned AFTER your ouput gains, if your Insert 8 has trans-

former outputs (or idiot-proof transformer-like outputs), that processor would effectively act

as the output amplifier and be much more tolerant of unbalanced lines connected to your

BACKBONE’s output XLRs.

All things considered, we recommend sticking with balanced gear after your BACKBONE to

avoid complications.

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