Clinton Electronics CE-M19SD-B - Manual (Page 34)

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If you have trouble operating your device, refer to the following table. If the guidelines do not enable
you to solve the problem, contact Clinton Electronics Technical Support at 1-800-549-6393 or
815-633-1444.
Problem Solution
Nothing appears on the
screen.
Check the power connection. •
Check the video signal line connection. •
Check the Brightness of Auto Iris lens. •
Press the POWER button on your remote control. •
Check to ensure the proper voltage is applied to the display. In the •
case of long runs or small wire size, there may be a significant volt-
age drop to the display resulting in insufficient voltage to properly
power the display. Consult your power supply manual to determine
if the voltage can be increased to compensate.
The video image is not clear. Check if the screen and lens are clean. Clean with a clean cloth. •
Adjust the contrast feature of the monitor. •
Make sure that the screen is not exposed directly to a bright light •
Enter the OSD settings of the display with the remote control. Go to •
the SHARPNESS setting and increase the value.
NOTE: Pixelization in low light conditions is considered normal.
The screen is dark. Adjust the contrast feature of the monitor. •
If you have an intermediate device, set the 75Ω/Hi-z properly, and •
check the terminals.
Adjust the brightness level of the lens in the camera OSD menu. •
There is a problem with
the camera operation.
The camera surface is too
hot and black stripes
appear on the screen.
Check if an appropriate power source to the camera complies with •
the manufacturer’s standard requirement, or if the voltage keeps
changing.
No Audio Make sure the mute function is not activated. •
Turn up the volume. •
If using chime sound, make sure “Image Mode” is set to “Motion”. •
If using SD-Card audio, make sure it is a supported audio format. •