GE ZEK938SMSS - Manual (Page 40)

40
Before You Call For Service…
Wall Oven
Trouble-
shooting
tips
PROBLEM POSSIBLE CAUSE
OVEN DOOR WILL • The oven is too hot. Allow the oven to cool below locking temperature.
NOT OPEN AFTER
A CLEAN CYCLE
OVEN NOT CLEAN
• Oven controls improperly set. See the Using the Self-Cleaning Oven section.
AFTER A CLEAN • Oven was heavily soiled. Clean up heavy spillovers before starting the
CYCLE clean cycle. Heavily soiled ovens may need to self-clean again or for a
longer period of time.
“LOCK” • The self-clean cycle has been selected but the door is not closed.
FLASHES IN Close the oven door.
THE DISPLAY
LOCKED LIGHT
• The oven door is locked because the temperature inside the oven has
IS ON WHEN YOU not dropped below the locking temperature. Press the CLEAR/OFF
WANT TO COOK pad. Allow the oven to cool.
CONTROL SIGNALS • You forgot to enter a bake temperature or cleaning time. Press the
AFTER ENTERING BAKE pad and desired temperature or the SELF CLEAN STD/LOW
COOKING TIME OR pad and desired clean time.
DELAY START
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• You have a function error code. Press the CLEAR/OFF pad. Allow the
OR LETTER” FLASH oven to cool for one hour. Put the oven back into operation.
IN THE DISPLAY • Disconnect all power to the oven for 30 seconds and then reconnect
power. If the function error code repeats, call for service.
DISPLAY GOES • A fuse in your home may be blown or the circuit breaker tripped.
BLANK Replace the fuse or reset the circuit breaker.
• The clock is in the black-out mode. See the Oven Control, Clock and
Timer section.
DISPLAY FLASHES • Power failure. Reset the clock.
UNABLE TO GET • Oven control pads were not pressed properly. The BAKE and the
THE DISPLAY TO BROIL HIGH/LOW pads must be pressed at the same time and held
SHOW “SF” for 3 seconds.
“PROBE” APPEARS • This is reminding you to enter a probe temperature after plugging in
IN THE DISPLAY the probe. Enter a probe temperature.
POWER OUTAGE, • Power outage or surge. Reset the clock. If the oven was in use, you
CLOCK FLASHES must reset it by pressing the CLEAR/OFF pad, setting the clock and
resetting any cooking function.
STEAM FROM • When using the convection feature, it is normal to see steam coming out
THE VENT of the oven vent. As the number of racks or amount of food being cooked
increases, the amount of visible steam will increase.
“BURNING” OR • This is normal in a new oven and will disappear in time. To speed the
“OILY” ODOR process, set a self-clean cycle for a minimum of 3 hours. See the Using the
EMITTING FROM Self-Cleaning Oven section.
THE VENT
STRONG ODOR
• This is temporary. An odor from the insulation around the inside of the
oven is normal for the first few times the oven is used.
FAN NOISE • A cooling fan or a convection fan (depending on the function you are using)
may automatically turn on. This is normal. The cooling fan will turn on to cool
internal parts. It may run for up to 1-1/2 hours in 30s models and up to 2
hours in 27s models after the oven is turned off.
The convection fan will cycle on and off until the function is over or
the door is opened.