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Repairing the operating system – HP Compaq Presario V5224TU Notebook PC User Manual

Page 154

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Repairing the operating system

To attempt an operating system repair without deleting your personal information, use the Operating
System
disc that was shipped with the computer:

NOTE

When repairing the operating system, be sure to use the disc that contains the

language that was preinstalled on the computer.

NOTE

If the computer does not have an optical drive, you may need to connect it to an

optional external optical drive.

1.

Plug the computer into external power through the AC adapter and turn on the computer.

2.

Immediately insert the Operating System disc into the computer.

3.

Press and hold the power button for at least 5 seconds to turn off the computer.

4.

Press the power button again to turn on the computer.

5.

When prompted, press any key to start from the disc.

After a few minutes, you may need to select your language to enable the Setup Wizard to open.

NOTE

On the “Welcome to Setup” page, do not press

R

(step 8 in this procedure) until

you have completed steps 6 and 7.

6.

Press

enter

to continue.

A licensing agreement page is displayed.

7.

Press

f8

to accept the agreement and continue.

The "Setup" page is displayed.

8.

Press

R

to repair the selected Windows installation.

The repair process begins. This process may take up to 2 hours to complete.

The computer restarts in Windows after the process is complete.

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Chapter 13 Software Update and Recovery

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