beautypg.com
Contents 5
ROMPaq Utility...................................................................................................................... 77
System Online ROM Flash Component Utility ...................................................................... 77
Integrated Lights-Out Technology.......................................................................................... 78
Erase Utility............................................................................................................................ 79
Management Agents ............................................................................................................... 80
HP Systems Insight Manager.................................................................................................. 80
Redundant ROM Support ....................................................................................................... 81
USB Support and Functionality.............................................................................................. 82
Diagnostic Tools ................................................................................................................................ 83
Survey Utility ......................................................................................................................... 83
Array Diagnostic Utility ......................................................................................................... 84
HP Insight Diagnostics ........................................................................................................... 84
Integrated Management Log................................................................................................... 85
Keeping the System Current .............................................................................................................. 85
Drivers .................................................................................................................................... 85
Resource Paqs......................................................................................................................... 86
ProLiant Support Packs .......................................................................................................... 86
Operating System Version Support ........................................................................................ 86
Change Control and Proactive Notification ............................................................................ 87
Care Pack................................................................................................................................ 87
Battery Replacement
89
Troubleshooting 91
Troubleshooting Resources................................................................................................................ 91
Server Diagnostic Steps ..................................................................................................................... 91
Important Safety Information............................................................................................................. 92
Symbols on Equipment........................................................................................................... 92
Warnings and Cautions........................................................................................................... 94
Preparing the Server for Diagnosis .................................................................................................... 96
Symptom Information ........................................................................................................................ 97
Service Notifications.......................................................................................................................... 97
Loose Connections............................................................................................................................. 97
Diagnostic Steps................................................................................................................................. 98
Start Diagnosis Flowchart....................................................................................................... 99
General Diagnosis Flowchart................................................................................................ 101
Power-On Problems Flowchart............................................................................................. 103
POST Problems Flowchart ................................................................................................... 106
OS Boot Problems Flowchart ............................................................................................... 108
Server Fault Indications Flowchart....................................................................................... 111
POST Error Messages and Beep Codes ........................................................................................... 114
Introduction to POST Error Messages.................................................................................. 114
