beautypg.com

Troubleshooting – HP OmniBook 2000 Notebook PC User Manual

Page 22

background image

1-22

Troubleshooting

There are many ways to get information and technical support for your OmniBook
and port replicator. If you have a question about your port replicator that this
manual does not answer, you can try any of the following sources:

The online OmniBook User’s Guide

The online manual provides complete instructions about how to operate and

maintain your OmniBook. You can view the manual online or print it.

The World Wide Web

The HP Web site provides information about HP mobile-computing products.

You can download new software and drivers, get detailed setup instructions, or
view a list of common questions and answers. You can also find out how to get
information and ask questions through CompuServe and America Online. The
HP Web site address is http://www.hp.com/go/omnibook.

Technical Support

If you’d like to talk to a trained representative, you can call Technical Support.

If the product is under warranty, the technical assistance is normally free. Your
only charge will be the telephone call and you will speak directly to a support
specialist.

The Technical Support telephone number for your area is listed in the Support

and Service booklet that you received with your OmniBook.

HP First (automated fax service)

You can also use the HP automated fax service. Through HP First, you can

access thousands of documents that provide help or information by fax.

The HP First telephone number is:

(800) 333-1917 (inside U.S. and Canada).

(208) 344-4809 (outside U.S. and Canada).