Webcam, Online technical support, Preparing to call technical support – HP Compaq LA2206xc 21.5-inch Webcam LCD Monitor User Manual
Page 41
Webcam
Problems with the webcam can come from different sources. The problem may come from webcam
drivers or the software that's trying to use the webcam may have a problem. Before contacting HP:
●
Download the latest drivers for your monitor model.
●
Search the HP website for known webcam issues, program updates, and support articles.
Online Technical Support
For the online access to technical support information, self-solve tools, online assistance, community
forums of IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to
.
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call
technical support. Have the following information available when you call:
●
Monitor model number
●
Monitor serial number
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Name and version of the hardware and software you are using
ENWW
Webcam
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