HP Compaq LA2206xc 21.5-inch Webcam LCD Monitor - Manual (Page 40)

A Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and the
recommended solutions.
Problem Possible Cause Solution
Screen is blank. Power cord is disconnected. Connect the power cord.
Power button on front panel of
the monitor is turned off. Press the front panel power button.
NOTE: If pressing the power button has no
effect, press and hold the power button for 10
seconds to disable the power button lockout
feature.
Video cable is improperly
connected. Connect the video cable properly. Refer to Setting
Up the Monitor on page 5 for more information.
Screen blanking is active. Press any key on the keyboard or move the mouse
to inactivate the screen blanking utility.
Screen image appears distorted; text
is fuzzy or blurred; image quality is
degraded. The computer’s graphics card
resolution is set lower or
higher than the monitor’s
native resolution. Set the computer’s display resolution to the same
mode as the monitor’s recommended native
screen resolution to provide the best picture
quality.
Image appears blurred, indistinct, or
too dark. Brightness and contrast are
too low. Press the OK/auto button on the front panel. If this
does not correct the image, press the Menu button
to open the OSD Menu, and adjust the brightness
and contrast scales as needed.
Image is not centered Position may need
adjustment. Press the Menu button to access the OSD menu.
Select Image Control/Horizontal Position or
Vertical Position to adjust the horizontal or vertical
position of the image.
Check Video Cable is displayed on
screen. Monitor video cable is
disconnected. Connect the appropriate video cable (DisplayPort,
DVI, or VGA) between the computer and monitor.
Be sure that the computer power is off while
connecting the video cable.
Input Signal Out of Range. Change
Settings to 1920 x 1080 @ 60Hz. Video resolution and/or
refresh rate are set higher
than what the monitor
supports. Restart the computer and enter Safe Mode.
Change the settings to a supported setting (see
Recognizing Preset Display Resolutions
on page 36
). Restart the computer so that the
new settings take effect.
The monitor is off but it did not seem
to enter into a low-power sleep mode. The monitor's power saving
control is disabled. In the monitor's OSD menu, select Management >
Power Saver. The control should be set to On to
allow the monitor to enter into low-power modes.
OSD Lockout is displayed. The monitor's OSD Lockout
function is enabled. Press and hold the Menu button for 10 seconds to
disable the OSD Lockout function.
Power Button Lockout is displayed. The monitor's Power Button
Lockout function is enabled. Press and hold the Power button for 10 seconds to
unlock the power button function.
32 Appendix A Troubleshooting ENWW