HP Deskjet 6127 Color Inkjet Printer - Manual (Page 105)

check the printer properties
Open the Printer Properties dialog box and verify the following options:
tab setting
Setup
Paper Type: Special Papers , then select hp banner
paper
Paper Size: Appropriate banner paper
check the software
●
Verify that the software application you are using prints banners. Not all
software applications print banners.
●
If gaps appear at the ends of the sheets, verify that the printer software is
operating correctly.
●
Click Start > Programs > Hewlett-Packard > [ hp deskjet series ] >
release notes to view release notes for known software issues.
blank pages print or color is missing from printout
●
The protective piece of plastic tape may still be attached to the print
cartridges. Verify that the plastic tape has been removed from the print
cartridges.
●
The print cartridges may be out of ink. Replace one or both empty print
cartridges.
●
The printer may be in direct sunlight. Direct sunlight can adversely affect the
Automatic Paper-Type Sensor. Move the printer out of direct sunlight, or open
the Printer Properties dialog box and select a paper-type other than
Automatic .