HP StorageWorks 2.32 Edge Switch - Manual (Page 180)

Troubleshooting 180
Miscellaneous problems
Table 21 describes possible miscellaneous problems and suggested resolutions.
Table 21 Miscellaneous problems and resolutions
Problem Cause/resolution
Code Execution Error: Array
Index Out-Of-Bounds.
Retry the command or action. If the problem
persists, contact HP customer support.
Code Execution Error:
Internal Exception
Retry the command or action. If the problem
persists, contact HP customer support.
Code Execution Error:
Missing Property File.
Retry the command or action. If the problem
persists, contact HP customer support.
Code Execution Error:
Invalid Product Type.
Retry the command or action. If the problem
persists, contact HP customer support.
The server doesn’t start. Examine the server log
(<
Install_Home>\Server\
Universe_Home\TestUniverse\_Working
\EventStorageProvider\event.log)
for
diagnostic information.
Server to client
communication is inhibited.
The network may be utilizing virtual private
network (VPN) or firewall technology. See
Appendix A for more information.
Data and settings are not
imported during
installation.
Open an MS-DOS window and enter the
following script at the command line:
Install_Service <startstatus > .
The
startstatus
parameter is
manual
or
auto
and
runnow
parameter is
true
or
false.
Windows service does not
display correctly in the
Computer Management
(Windows 2000) or Service
Control Manager
(Windows NT) window.
You installed or uninstalled the Win32 service
while the Computer Management or Service
Control Manager window was open. Close the
window and re-open it to see the changes.
An error is displayed stating
that the application failed to
setup the
serverinit.txt
or
.
license
file.
Delete the
<
Install_Home>\Server\serverinit.tx
t
file or the
<
Install_Home>\Server\Config\Other\
.license
file and rerun the installer.
The product does not install
on a Windows system.
Verify that the system has 100 MB available on
the C drive. The program requires 100 MB for
installation, but only 50 MB to run.