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HP ProLiant BL465c G7 Server-Blade User Manual

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Cache module capacitor cabling ................................................................................................................. 39
Using the HP c-Class Blade SUV Cable ......................................................................................................... 40
Connecting locally to a server blade with video and USB devices ................................................................... 40

Accessing a server blade with local KVM ........................................................................................... 40
Accessing a server blade with local media devices .............................................................................. 41

Software and configuration utilities ............................................................................................... 43

Server blade deployment tools ..................................................................................................................... 43

Software drivers and additional components ....................................................................................... 43
HP BladeSystem c-Class Advanced management ................................................................................. 43
Network-based PXE deployment ........................................................................................................ 44
Deployment methods ........................................................................................................................ 46

Configuration tools ..................................................................................................................................... 49

SmartStart software .......................................................................................................................... 49
HP ROM-Based Setup Utility .............................................................................................................. 50
Array Configuration Utility ................................................................................................................ 52
Option ROM Configuration for Arrays................................................................................................ 52
Re-entering the server serial number and product ID ............................................................................. 53

Management tools...................................................................................................................................... 53

Automatic Server Recovery ................................................................................................................ 53
ROMPaq utility ................................................................................................................................. 53
iLO 3 Standard Blade Edition technology ........................................................................................... 54
Erase Utility ..................................................................................................................................... 54
HP Systems Insight Manager ............................................................................................................. 55
Redundant ROM support ................................................................................................................... 55
USB support and functionality ............................................................................................................ 55
Internal SD support ........................................................................................................................... 56

Diagnostic tools ......................................................................................................................................... 56

HP Insight Diagnostics ...................................................................................................................... 56
HP Insight Diagnostics survey functionality .......................................................................................... 56
Integrated Management Log .............................................................................................................. 57

Remote support and analysis tools ............................................................................................................... 57

HP Insight Remote Support software ................................................................................................... 57

Keeping the system current .......................................................................................................................... 58

Drivers ............................................................................................................................................ 58
Version control ................................................................................................................................. 58
ProLiant Support Packs ...................................................................................................................... 59
Operating System Version Support ..................................................................................................... 59
Firmware ......................................................................................................................................... 59
HP Smart Update Manager ............................................................................................................... 59
Change control and proactive notification .......................................................................................... 60
Care Pack ....................................................................................................................................... 60

Troubleshooting .......................................................................................................................... 61

Troubleshooting resources ........................................................................................................................... 61
Pre-diagnostic steps .................................................................................................................................... 61

Important safety information .............................................................................................................. 61
Symptom information ........................................................................................................................ 63
Prepare the server for diagnosis ......................................................................................................... 63

Service notifications .................................................................................................................................... 64
Loose connections ...................................................................................................................................... 64
Troubleshooting flowcharts .......................................................................................................................... 64

Start diagnosis flowchart ................................................................................................................... 65
General diagnosis flowchart .............................................................................................................. 66