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HP ProLiant DL320 G5p Server User Manual

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Contents 5

Array Diagnostic Utility .................................................................................................................. 63

Manual ROMPaq disaster recovery.................................................................................................. 63

Keeping the system current ....................................................................................................................... 63

Drivers ......................................................................................................................................... 63

Version control.............................................................................................................................. 64

ProLiant Support Packs ................................................................................................................... 64

Operating system version support .................................................................................................... 64

System Online ROM Flash Component Utility .................................................................................... 64

Change control and proactive notification ........................................................................................ 65

Care Pack .................................................................................................................................... 65

Troubleshooting .......................................................................................................................... 66

Troubleshooting resources ........................................................................................................................ 66

Server diagnostic steps ............................................................................................................................ 66

Important safety information...................................................................................................................... 66

Symbols on equipment ................................................................................................................... 67

Warnings and cautions .................................................................................................................. 67

Prepare the server for diagnosis ................................................................................................................ 68

Symptom information ............................................................................................................................... 69

Service notifications................................................................................................................................. 69

Loose connections ................................................................................................................................... 69

Diagnostic steps ...................................................................................................................................... 70

Start diagnosis flowchart ................................................................................................................ 70

General diagnosis flowchart ........................................................................................................... 71

Server power-on problems flowchart ................................................................................................ 73

POST problems flowchart ............................................................................................................... 76

OS boot problems flowchart ........................................................................................................... 77

Server fault indications flowchart ..................................................................................................... 79

POST error messages and beep codes ....................................................................................................... 81

Battery replacement .................................................................................................................... 82

Regulatory compliance notices ..................................................................................................... 84

Regulatory compliance identification numbers ............................................................................................. 84

Federal Communications Commission notice............................................................................................... 84

FCC rating label............................................................................................................................ 84

Class A equipment......................................................................................................................... 84

Class B equipment ......................................................................................................................... 84

Declaration of conformity for products marked with the FCC logo, United States only....................................... 85

Modifications.......................................................................................................................................... 85

Cables................................................................................................................................................... 85

Canadian notice (Avis Canadien).............................................................................................................. 86

European Union regulatory notice ............................................................................................................. 86

Disposal of waste equipment by users in private households in the European Union......................................... 86

Japanese notice ...................................................................................................................................... 87

BSMI notice ............................................................................................................................................ 87

Korean notice ......................................................................................................................................... 87

Laser compliance .................................................................................................................................... 88

Battery replacement notice........................................................................................................................ 88

Taiwan battery recycling notice................................................................................................................. 89

Power cord statement for Japan................................................................................................................. 89

Electrostatic discharge................................................................................................................. 90

Preventing electrostatic discharge .............................................................................................................. 90

Grounding methods to prevent electrostatic discharge.................................................................................. 90