HP StorageWorks 2.32 Edge Switch - Manual (Page 227)

Troubleshooting
227 HA-Fabric Manager User Guide
Miscellaneous Problems
Table 19 describes possible miscellaneous problems and suggested resolutions.
Table 19: Miscellaneous Problems and Resolutions
Problem Resolution
“Code Execution Error:
Array Index
Out-Of-Bounds” displays.
Retry the command or action. If the problem
persists, contact Customer Support.
“Code Execution Error:
Internal Exception” displays.
Retry the command or action. If the problem
persists, contact Customer Support.
“Code Execution Error:
Missing Property File”
displays.
Retry the command or action. If the problem
persists, contact Customer Support.
“Code Execution Error:
Invalid Product Type”
displays.
Retry the command or action. If the problem
persists, contact Customer Support.
The Server doesn’t seem to
be starting.
Examine the Server log ( \Server\
Universe_Home\TestUniverse\_Working\
EventStorageProvider\event.log ) for diagnostic
information.
Server to Client
communication is inhibited.
In some cases, a network may utilize virtual private
network (VPN) or firewall technology, which can
prohibit communication between servers and
clients. In other words, a client can find a server,
appear to log in, but is immediately logged out
because the server cannot reach the client. To
resolve this issue, the application automatically
detects the network configuration and run the client
in “polling mode” when necessary.
When the client is not running in polling mode, the
server calls the client whenever it has new data.
When the client is running in polling mode, the
server queues up the data and the client
periodically (approximately every 5 or 10 seconds)
checks in and gets the data.
Data and settings not
imported during installation.
Open an MS-DOS window and enter the following
script at the command line:
Install_Service
where startstatus parameter is
manual or auto
and runnow parameter is true or false