HP Designjet 3D Printer series - Manual (Page 19)

Troubleshooting 15
Models not clean Make sure all the contents of the specified number of cleaning
agent bag(s) is used.
Make sure the correct cleaning tank level is selected.
Make sure the correct cycle length is selected.
Repeat the cleaning cycle.
Make sure the model basket is used to submerge models in the
cleaning solution and the correct lid position is selected.
The system is leaking Verify that the inlet and drain hose connections are tight.
Yellow flashing process
error LED
Make sure the system lid is fully closed.
If recovering from a power loss, press the cancel button.
Red flashing process error
LED with cycle length LEDs
shown:
Verify that the water is fully turned on.
Power cycle the ON/Off switch at the back of the system to
reset. Call Customer Service if the problem persists.
Red flashing process error
LED with cycle length LEDs
shown:
Verify that the drain hose is not clogged.
Verify that there are no kinks in the drain hoses.
Make sure the system is at least 20 cm (8 in.) above the drain
hose discharge.
Make sure that no section of the drain hose is higher than the
system discharge.
Power cycle the ON/Off switch at the back of the system to
reset. Call Customer Service if the problem persists.
Red flashing process error
LED with cycle length LEDs
other than shown above.
Power cycle the ON/Off switch at the back of the system to
reset. Call Customer Service if the problem persists.
Problem Recommendation
Tr
oubl
eshooting