HP StorageWorks 2.32 Edge Switch - Manual (Page 215)

HA-Fabric Manager user guide 215
Miscellaneous problems
Table 27 describes possible miscellaneous problems and suggested resolutions.
Table 27 Miscellaneous problems and resolutions
Problem Cause/resolution
Code Execution Error: Array
Index Out-Of-Bounds.
Retry the command or action. If the problem persists,
contact HP customer support.
Code Execution Error: Internal
Exception
Retry the command or action. If the problem persists,
contact HP customer support.
Code Execution Error: Missing
Property File.
Retry the command or action. If the problem persists,
contact HP customer support.
Code Execution Error: Invalid
Product Type.
Retry the command or action. If the problem persists,
contact HP customer support.
The server doesn’t start. Examine the server log (Install_Home\Server\
Universe_Home\TestUniverse\_Working\Even
tStorageProvider\event.log)
for diagnostic
information.
Server to client communication
is inhibited.
The network can be utilizing virtual private network
(VPN) or firewall technology. See Appendix A for more
information.
Data and settings are not
imported during installation.
Open an MS-DOS window and enter the following
script at the command line:
Install_Service <startstatus > .
The startstatus parameter is manual or auto
and runnow parameter is true or false.
Windows service does not
display correctly in the
Computer Management
(Windows 2000) or Service
Control Manager (Windows
NT) window.
You installed or uninstalled the Win32 service while the
Computer Management or Service Control Manager
window was open. Close the window and reopen it to
see the changes.
An error is displayed stating
that the application failed to
setup the serverinit.txt
or .license file.
Delete the
Install_Home\Server\serverinit.txt
file or
the Install_Home\Server\Config\Other\
.license
file and rerun the installer.
The product does not install on
a Windows system.
Verify that the system has 100 MB available on the C
drive. The program requires 100 MB for installation, but
only 50 MB to run.
Mapping a loop to a hub
causes the loop group and the
outermost portion of the
topology's background group
color or layout format to revert
to the default.
Make the background and/or layout changes after
mapping the loop to the hub.