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HP ENVY Rove 20-k121us Mobile All-in-One Desktop PC User Manual

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Using Disk Cleanup ........................................................................................................... 31
Using Disk Defragmenter ................................................................................................... 31
Updating programs and drivers ......................................................................................... 31
Cleaning your computer ..................................................................................................... 32

Cleaning products ............................................................................................. 32
Cleaning procedures ......................................................................................... 32

Cleaning the display ......................................................................... 32
Cleaning the sides and cover ........................................................... 32
Cleaning the keyboard ...................................................................... 32

Using security measures .................................................................................................................... 33

Setting Windows passwords .............................................................................................. 33
Setting Setup Utility (BIOS) passwords ............................................................................. 34
Using Internet security software ........................................................................................ 34
Installing software updates ................................................................................................ 34

Installing Windows updates ............................................................................... 34
Updating software ............................................................................................. 35

9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ...................................................... 36

Starting Setup Utility (BIOS) ............................................................................................................... 36
Updating the BIOS ............................................................................................................................. 36

Determining the BIOS version ........................................................................................... 36
Downloading a BIOS update ............................................................................................. 37

Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 37

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 38

10 Backing up, restoring, and recovering ..................................................................................................... 39

Creating recovery media and backups ............................................................................................... 39

Creating HP Recovery media ............................................................................................ 40

Restore and recovery ......................................................................................................................... 41

Using Windows Refresh for quick and easy recovery ....................................................... 42
Remove everything and reinstall Windows ........................................................................ 42
Recovering using HP Recovery Manager .......................................................................... 43

What you need to know ..................................................................................... 43
Using the HP Recovery partition (select models only) ...................................... 43
Using HP Recovery media to recover ............................................................... 44
Changing the computer boot order ................................................................... 44

Removing the HP Recovery partition ................................................................................. 44

11 Troubleshooting .......................................................................................................................................... 46

Wireless connection problems ........................................................................................................... 46

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