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HP Scanjet Enterprise Flow N9120 Flatbed Scanner User Manual

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The image is completely black or completely white.....................................................................................................28
Scanned images are not straight..................................................................................................................................28
Scanned images contain streaks or scratches.............................................................................................................28
Vertical white stripes appear on the printed page........................................................................................................29
Scan files are too large.................................................................................................................................................29
The imprinter is not printing or the print quality is poor................................................................................................29

Scanner buttons are not working correctly.........................................................................................................................30

Buttons do not work......................................................................................................................................................30
An unexpected program opens when a button is pressed...........................................................................................30
Wrong profile is used when the Scan button is pressed..............................................................................................30

Automatic document feeder problems................................................................................................................................31

Clear a jam from the automatic document feeder........................................................................................................31
Automatic document feeder does not feed paper........................................................................................................33
The bottom of the scanned image is cut off.................................................................................................................33

Additional troubleshooting information...............................................................................................................................34

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Product care and support

Maintenance, troubleshooting, and support.......................................................................................................................35
Getting assistance..............................................................................................................................................................35

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Regulatory information and product specifications..................................................................................................36

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Accessibility...................................................................................................................................................................39

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