APC Step-Down Transformer AP9628 - Manual (Page 8)

8 APC Step-Down Transformer User Manual
Regulatory and Service Information
Regulatory and Service Information
FCC Compliance Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy. If it is not installed and used in accordance with the instruction manual, it
may cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case users will be required to take whatever measures may be
necessary to correct the interference at their own expense.
Regulatory Approvals
Service
If the transformer requires service, do not return it to the dealer. Follow these steps:
1. Contact APC Customer Support through the APC Web site, www.apc.com.
• Note the model number of the transformer, the serial number located on the back of the unit, and the date
purchased. If you call APC Customer Support, a technician will ask you to describe the problem and
attempt to solve it over the phone. If this is not possible, the technician will issue a Returned Material
Authorization Number (RMA#).
• If the transformer is under warranty, repairs are free.
• Procedures for servicing or returning products may vary internationally. Refer to the APC Web site for
country specific instructions.
2. Pack the transformer in its original packaging. If this is not available, refer to the APC Web site for
information about obtaining a new set.
• Pack the transformer properly to avoid damage in transit. Never use Styrofoam beads for packaging.
Damage sustained in transit is not covered under warranty.
3. Mark the RMA# on the outside of the package.
4. Return the transformer by insured, prepaid carrier to the address given to you by Customer Support.
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