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6 troubleshooting, General – LG BD550 User Manual

Page 73

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73

Troubleshooting

T

roubleshoo

ting

6

6
Troubleshooting

General

Symptom

Cause & Solution

The Power does not
turned on.

• Plug the power cord into the wall outlet securely.

The unit does not start
playback.

• Insert a playable disc. (Check the disc type, color system, and

regional code.)

• Place the disc with the playback side down.

• Place the disc on the disc tray correctly inside the guide.

• Clean the disc.

• Cancel the Rating function or change the rating level.

The angle cannot be
changed.

• Multi-angles are not recorded on the BD/DVD Video being

played.

Cannot play music or
photo fi les.

• The fi les are not recorded in a format that the unit can play.

The remote control does
not work properly.

• The remote control is not pointed at the remote sensor of

the unit.

• The remote control is too far from the unit.

• There is an obstacle in the path of the remote control and

the unit.

• The batteries in the remote control are exhausted.

The unit is plugged in, but
the power will not turn on
or off .

You can reset the unit as follows.
1. Press and hold the 1 (POWER) button for at least fi ve

seconds. This will force the unit to power off then turn the
unit back on.

2. Unplug the power cord, wait at least fi ve seconds, and then

plug it in again.

The unit is not operating
normally.

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10. 10. 20

11:18

10. 10. 20

11:18